Tenet Healthcare has notified Humana that as of September 30, 2016, Tenet Healthcare facilities and physicians will no longer be participating in any Humana provider networks.
A complete list of Tenet Healthcare facilities can be located at tenethealth.com.
Humana will notify all affected members about this change, and we’ll use our established processes to ensure that our members and employer groups will continue to have access to quality care. Specifically:
- Humana has an extensive provider network, including many hospitals, physicians, and specialists. The physician finder tool on Humana.com can help members find another provider or hospital.
- The termination of our relationship with Tenet Healthcare will not affect access to emergency room services for emergent care from Tenet Healthcare hospitals for members of Humana.
- Members with certain conditions who are receiving care from Tenet Healthcare providers may continue with their providers through the course of their current treatment if they qualify for continuity of care. For example, women who are receiving obstetric care from a Tenet Healthcare provider will be covered in-network through their postpartum checkups.
Humana is constantly evaluating its provider network to ensure delivery of efficient, affordable and quality health care for Humana members and clients. We take seriously our responsibility to negotiate provider contracts that balance affordability and member access. We are in active discussions with Tenet Healthcare and are hopeful that we will be able to restore in-network access to these hospitals and physicians for our members in the near future.
If members have questions, they may call our customer service department from 8 a. m. – 6 p.m. Monday – Friday using the toll-free number on the back of their ID card, or for TTY access, call 711.
Thank you for being a valued Humana agent. We sincerely appreciate your business and the trust you have placed in us to maintain affordable, quality health care