Effective September 1, 2020 MEDSAVE will be improved to include a new plan option members may choose when seeking medical care.
All patient financial responsibility for covered medical expenses will be waived each time a member requests plan assistance in selecting high quality medical providers and services.
Surprise medical bills and subsequent balance billing issues, which are increasingly common among traditional health insurance plans, will be eliminated when this option is selected by members. Medical providers are paid promptly, in full, by your plan at the time of service.
Members who choose not to use this new plan option will continue of enjoy the same benefits as before. However, surprise medical bills and subsequent balance billing issues may occur when providers want more than what the plan allows (Balance Bill). In those instances the plan will attempt to resolve balance billing issues on behalf of members but there is no guarantee those efforts will always be successful.
