INSURANCE AGENT: Recently we have noticed a spike in inquiries from plan members regarding benefits and claims. Your third party administrator, as part of their contractual obligation, has customer service representatives standing by to assist your membership during regular business hours.
Please be advised that all benefit questions and claims inquiries should be directed to customer service at 1-800-You-Suck.
As always, our office is available to assist when escalated claims issues cannot be resolved through normal channels.
PLAN SPONSOR: Remind me, what do you do for us?
INSURANCE AGENT: We Manage Risk for self-funded health plans. Your TPA doesn’t. They provide record keeping and day-to-day servicing needs, we don’t. If you’re fully-insured we can’t bring value to you, only another expense you don’t need.
