“AI is a transformative force reshaping how people engage with their benefits…….we are making benefits easier to use and empowering individuals with our AI-powered digital insurance wallets.”
Healthcare Interactive and Ebix Health Partner to Revolutionize Claims Processing with Advanced Digital Interfaces and AI-Powered Virtual Support
MyHealthGuide Source: Healthcare Interactive, Inc., 3/12/2025
Healthcare Interactive, Inc. (dba HCIactive) and Ebix Health are joining forces to redefine the future of insurance technology by integrating the LuminX and EbixEnterprise platforms with cutting-edge AI-driven digital interfaces. This partnership delivers seamless Member, Client, and Provider Portals, claims insights, and intelligent virtual assistance, creating an industry-first solution that transforms how people engage with their benefits.
Key Highlights
- Integrated Digital Solutions: HCIactive’s member, client, and provider portals, along with its mobile app, will be seamlessly connected to EbixHealth’s claims systems, ensuring smooth data exchange and real-time insights.
- AI-Powered Smart Assistance: AI Chatbots deliver instant, intelligent responses—guiding members, HR teams, customer service reps, and providers with real-time claims data, cost breakdowns, and actionable insights.
- A Game-Changing Digital Wallet: For the first time, members have their entire insurance experience in one place—claims, benefits, coverage details, and AI-driven explanations—all in a single, 100% verifiable and transparent interface
- Industry-Leading Innovation: This collaboration ensures that no other industry solution offers the same level of digital connectivity, automation, and AI-driven efficiency.
AI is a transformative force reshaping how people engage with their benefits. At HCIactive, we are the change agents bringing this future to life today. Through our partnership with EbixHealth, we are making benefits easier to use and empowering individuals with our AI-powered digital insurance wallets.
For further information or to schedule a demonstration, please contact:
- Mark Brown, mark.brown@Ebix.com
- Al Lang, al.lang@coteva.com, 202 320 6202
Mark Brown, VP of Ebix Health shared, “After an extensive review of the HCIactive platform we are highly confident that our client base will find HCI a great partner to work with and a great tool to enhance their services to their client base”.
About Healthcare Interactive, Inc.
For over 18 years, Healthcare Interactive has been at the forefront of AI-powered digital transformation in the insurance industry. Our intelligent digital wallets and virtual assistants simplify how individuals, HR teams, customer service reps, and providers access and manage benefits. By integrating real-time data, automation, and AI-driven support, we deliver a seamless, transparent, and user-friendly experience that enhances engagement and accessibility across the entire ecosystem. Visit hciactive.com.
About Ebix Health
Ebix Health defines itself by the success of our clients, providing some of the world’s largest insurance carriers, third-party administrators (TPAs), health plans, union plans, and self-administered organizations with the most comprehensive, powerful technology solutions on the market for the last 30 years. Our consumer-centric mentality is prevalent throughout our operations and evident in the strong relationships built with our clients. Visit ebix.com.
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