The Case Of The $0 Co-Pay Moral Hazard

Money Drives Behavior

People often do things with other people’s money (OPM) that they wouldn’t do with their own money. That’s an important consideration in insurance risk setting.

A recent study we did on a self-funded health plan illustrates the phenomenon of Moral Hazard. The definition of moral hazard is ” A situation in which a party is incentivized to risk causing harm because another party is obligated to remedy the consequences of the harm caused.

The group had a $0 co-pay chiropractic benefit covering 30 visits per year. Plan members loved the benefit. They loved it so much they went often, some as often as two and three times a week. It turned out chiropractic claims for the year amounted to $410 pepm.

Ouch my aching back!

Something had to be done to reign in these runaway chiro costs. A $15 co-pay was implemented on renewal.

Chiropractic visits have virtually disappeared overnight.