By Bill Rusteberg
When a client won’t decide, won’t act, and won’t take guidance they’re not really a client anymore—they’re stealing your time and you’re stealing their money.
At that point, you either downgrade your involvement, or walk away and redeploy energy to better-aligned accounts.
Downgrading your involvement is cowardly and contrary to doing the best you can do. It’s dishonest.
Walking away is the best and most honest option for both sides. Otherwise, you’re stealing money you’re not earning from a client who’s wasting it.
That’s why our consulting agreement contains a termination provision allowing either party to terminate the relationship with or without cause with a 30-day notice.
Seven client red flags – RACHEL PEDERSEN: www.rachelpedersen.com
Today We Fired A Client – “Demonstrated reluctance to consider suggested strategies indicates a growing tendency towards static risk management which is contrary to proper oversight. “
Albert – “You’re not happy, we’re not happy , so let’s part ways so we can both be happy.”
