Direct Primary Care Model Can Lower Costs by 40% Or More

“A relatively little-known provision in the law creates an affordable new choice for individuals and businesses by allowing flat-fee direct primary care practices to compete within the state-based insurance exchanges……………”

Direct primary care can lower costs by 40% or more

A relatively little-known provision in the law creates an affordable new choice for individuals and businesses by allowing flat-fee direct primary care practices to compete within the state-based insurance exchanges. This is where many Americans and small businesses will be able to shop for health coverage beginning in 2014 although there’s no need to wait until then from a consumer perspective.

This provision enables Americans to elect a more affordable health care option compared to traditional insurance plans — an alternative in which patients and/or employers pay a flat monthly fee directly to a primary care provider for all primary and preventive care, chronic disease management and care coordination throughout the entire health care system.

Under the new law, a flat-fee direct primary care medical home membership can be bundled with a new, lower-cost “wrap-around” insurance plan that covers unpredictable and expensive services outside its scope, such as specialist care, hospital stays or emergency room visits. Not unlike a health club membership, many of the direct primary care practices allow unlimited use. Further, since primary care providers don’t have to spend so much time billing, they are able to spend far more time with their patients (30-60 minute appointments vs the 8 minute appointment common in Fee-for-Service.

Today, flat-fee practices offer affordable, high-quality health care at up to 50 percent less than the cost of traditional insurance, even when combined with a lower-cost “wrap-around” insurance plan. Benefits of direct primary care membership vary by provider, but typically include many of the following:

  • Unhurried 30- to 60-minute office visits
  • No limits for pre-existing conditions
  • No deductibles or co-pays
  • Open 7 days per week, with 24 hour cell phone and email access to a physician
  • Low, predictable monthly fees plus savings on third-party wrap-around insurance plans
  • On-site x-ray, laboratory and “first-fill” prescription drug dispensary
  • All routine care including vaccinations, routine blood tests, women’s health services, pediatric care, on-site procedures and ongoing management of chronic

When you start with a situation where two of the three parties (the patient and primary care physician) involved with a critical transaction are confused or unhappy and the cost to the consumer of that service is going up 20-30% every year, it is ripe for disruption. Talk to virtually any primary care provider and they will tell you how challenging their professional lives have become. This has led many to leave their practices in record numbers and fewer going into the field out of Med School. Most still love the patient interaction side of the equation but are extremely frustrated with how insurance has taken away their freedom to practice as they believe is best for their patients. Some physicians operating in this model describe how they felt they were only using 40% of their medical training in the hamster-wheel model so common in fee-for-service practices.

To understand just how convoluted our health payment system is today, it helps to draw an analogy. What if homeowner’s insurance was like health insurance and was used for regular house upkeep such as having an appliance serviced. Each time we had an appliance serviced, it would require the same inspection, approval, paperwork, and billing hassles that we endure after a fire or major incident at our home. When you had the appliance guy come, he wouldn’t be able to tell you how much it was going to cost. Worse, he wouldn’t even know until he found out whether you were an entrepreneur or worked for a larger employer. If you happened to not work for a large employer, you would likely pay 30% or more than if you’d worked for a large employer since they get price breaks. Home contractors would spend an extraordinary amount of time filling out forms and negotiating reimbursement for every appliance serviced. The overall cost of homeowner’s maintenance would increase exponentially to cover the business overhead. Fewer Americans would be able to afford homeowner’s insurance, laying the ground work for a national crisis. Sound crazy? This is how it America health insurance works today.

When faced with a 50% increase in premium costs for a model they aren’t particularly satisfied with, it’s not hard to imagine individuals and employers moving en masse to a model that not only costs less but delivers a dramatically higher level of service. As a result, the MLR combined with Direct Primary Care is likely to blow a gigantic hole in insurance companies’ business.

Dave Chase is a health care consultant who previously worked at Microsoft as Worldwide Healthcare Industry Director and Managing Director for Industry Marketing & Relations for the Digital Media industry, and was a senior consultant with Accenture’s Healthcare Practice.  He can be reached on Twitter @chasedave.

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