“Please step on the scales” says the harried nurse assistant followed by “Have a seat and let’s take your blood pressure and temperature.”
Then the questions begin. “What brings you in today?” asks the nurse. She attacks her keyboard as you explain your concerns. “Ok, the doctor will be right in to see you” she says as she leaves the room and shuts the door.
By the time the doctor arrives he has a pretty good idea of what your problem is and how to fix it. He has a game plan and only needs five minutes to explain it before he’s off again to study the next patient’s chart.
An insurance consultant does much the same thing. He studies the patient’s chart for a general idea of what problems may exist and to formulate an educated diagnosis.
For example, what are the indications on this chart? Can you come to a general diagnosis? What is driving the pain?
A quick review is followed by questions starting with “How long have you had this problem?”
We reviewed the chart. The diagnosis was easy. and the prognosis is good if the patient takes our prescription and follows our directions.
To begin with, the patient has a severe case of Rxitis.Then there is……………
