The Phia Group Launches Newest Service: Patient Defender

Health plans, TPAs, and brokers can now contain costs while knowing that patients have a legal advocate standing by.

The Phia Group Launches Newest Service: Patient Defender

MyHealthGuide Source: The Phia Group, 8/8/2019

The Phia Group is pleased to announce the launch of its newest service offering, Patient Defender.

Patient Defender finally plugs the gap that has existed across the industry in relation to reference-based pricing programs and balance billing concerns. With Patient Defender, a small PEPM rate ensures that a trusted law firm is placed on retainer, ready and willing to assist the patient when balance-billing occurs. Health plans, TPAs, and brokers can now contain costs while knowing that patients have a legal advocate standing by.

Adam Russo, The Phia Group’s Chief Executive Officer, summarized his excitement this way, “The industry has been asking for a solution like this for some time. Every time I speak about reference-based pricing at a conference, hands go up and people shout, ‘what about balance-billing?’ Patient Defender is the answer to that question.”

Patient Defender is available now! For more information please contact Tim Callender or Garrick Hunt directly at tcallender@phiagroup.com (781-535-5631) and ghunt@phiagroup.com (781-535-5644).

About The Phia Group

The Phia Group, LLC is an experienced provider of health care cost containment techniques offering comprehensive consulting services, legal expertise, plan document drafting, subrogation and overpayment recovery, claim negotiation, and plan defense designed to control costs and protect plan assets. Visit www.PhiaGroup.com.

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