72% of HR Professionals Considering Switching TPAs

Findings are based on a survey of 600 U.S.-based HR professionals who are directly involved in managing their company’s health insurance

72% of respondents said their organization is considering switching its healthcare insurer or plan administrator in 2022 — signaling a level of dissatisfaction and disengagement across the industry.

Maestro Health Research Reveals 72% of Respondents are Considering Switching Plan Administrator or Health Insurer in 2022

Source: Maestro Health via PRweb, 12/7/2021

CHICAGO —  Maestro Health, a leading, tech-enabled third party health and benefits administrator, released its latest survey which uncovered human resources decision-makers’ top priorities for their benefits plans going into the new year, including cost management, new services and offerings, and employee engagement. The findings are based on a survey of 600 U.S.-based HR professionals who are directly involved in managing their company’s health insurance plan.

Survey findings

  • 94% percent of HR decision-makers said they expect their organizations’ employer medical costs to increase in 2022.
    • And of this group, 62% expect costs to rise by more than 20%, attributed to the decline in annual physicals and increase in pharmaceutical costs and number of unvaccinated employees, among other factors.
  • 72% of respondents said their organization is considering switching its healthcare insurer or plan administrator in 2022 — signaling a level of dissatisfaction and disengagement across the industry.

“It’s not surprising that a majority of HR professionals are looking to change insurers or plan administrators in the new year,” said Brandon Wood, CEO of Maestro Health. “The demand for flexibility has significantly increased, and with companies’ priorities shifting in 2022 as a result of the pandemic, HR-decision makers will be focusing on new cost-saving tactics that provide the best quality of care for their employees.”

  • 59% of HR decision-makers want expanded telehealth offerings
  • 56% want expanded mental health services
  • 53% want to increase health plan member enrollment.
  • 52% plan penalties for employees who do not receive proactive COVID-19 care,

About Maestro Health™

Maestro Health works with employers and their trusted advisors to administer self-funded health plans. By blending cost management, clinical care management and administrative services, we help employers optimize their benefit plans to drive better outcomes at a lower cost. When partnering with Maestro Health, employers can save money on healthcare and focus on what really matters—their people.  Visit maestrohealth.com.

RiskManagers.us is a specialty company in the benefits market that, while not an insurance company, works directly with health entities, medical providers, and businesses to identify and develop cost effective benefits packages, emphasizing transparency and fairness in direct reimbursement compensation methods.