Nurse Navigators Rock!

By Deb Ault

Patient calls the AIMM nurse because she is in the ER.  This doesn’t require precertification but the nurse asks a few questions about what landed her in the ER.  She begins to tell the nurse that they want to admit her, but they don’t have any beds.  They told her that she would have to be admitted in order to get an MRI because they “don’t do those for ER visits”. They told her that if they can’t find a bed for her, they would have to transport her to a different hospital via ambulance to have the MRI done and be admitted. 

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